Privacy & Security

Privacy Policy

Your privacy is our priority. Learn how we protect your data when you use PDFly's online PDF tools.

Last updated: 2025-07-19
Introduction

PDFly ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online PDF processing tools and services.

By using PDFly, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Files You Upload

When you use our PDF tools, you may upload PDF files and other documents for processing. We temporarily store these files on our secure servers solely for the purpose of providing our services.

🔒 Important: All uploaded files are automatically deleted from our servers within 1 day of upload, regardless of whether processing is completed.

Automatically Collected Information

We may automatically collect certain information about your device and usage patterns, including:

  • IP address and general location information
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Referring website addresses
  • Device type and screen resolution

Information We Don't Collect

PDFly is designed to be privacy-friendly. We do NOT collect:

  • Personal identification information (name, email, phone number)
  • Account registration or login credentials
  • Payment information (our service is completely free)
  • Content of your uploaded files beyond processing requirements
  • Social media profiles or contacts
How We Use Your Information

We use the information we collect for the following purposes:

Service Provision

  • • Process your PDF files
  • • Provide conversion and editing tools
  • • Deliver processed files for download
  • • Ensure service functionality

Service Improvement

  • • Analyze usage patterns
  • • Improve tool performance
  • • Fix technical issues
  • • Enhance user experience
Data Security

We implement industry-standard security measures to protect your information:

SSL Encryption

All data transmission is protected with 256-bit SSL encryption

Secure Servers

Files are processed on secure, monitored servers with restricted access

Automatic Deletion

All uploaded files are automatically deleted within 1 day

No Human Access

Your files are processed automatically without human intervention

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information only in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and providing our services, provided they agree to keep this information confidential.

Legal Requirements

We may disclose information when required by law or to protect our rights, property, or safety, or that of our users or others.

What We Don't Do

We never sell your data to advertisers, marketing companies, or data brokers. We don't use your uploaded files for any purpose other than providing our PDF processing services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation, file uploads, and security features.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve our services and user experience. These cookies collect information anonymously.

Preference Cookies

These cookies remember your preferences, such as language settings and theme choices, to provide a more personalized experience.

International Users

GDPR Compliance (EU Users)

If you are located in the European Union, we comply with the General Data Protection Regulation (GDPR). We process your data based on legitimate interests for service provision and with your consent for analytics.

CCPA Compliance (California Users)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to delete personal information.

Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify users of significant changes through our website
  • Provide at least 30 days notice for material changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Website: www.pdfly.com

We will respond to your inquiry within 48 hours during business days.